30 days
3D SECURE
How do I join the Loyalty Programme?
You join our Loyalty Programme from the moment you make your first purchase.
Membership is free and happens automatically through the customer account you opened on our website or in our shops.
How does it work?
On every purchase, we calculate the amount you have spent (excluding shipping costs).
The value of all of your purchases, whether they are made in the shops or online, is accumulated using your email address.
If you return one or more items, the relevant amounts are no longer included in the loyalty points balance calculation.
As soon as you have accumulated more than 200€ in purchases, we issue your loyalty voucher.
Its value is 5% of the accumulated amount.
| You have accumulated... | You receive a loyalty voucher |
|---|---|
| For a 200€ purchase amount | to the value of 10€ |
| For a 220€ purchase amount | to the value of 11€ |
| For a 400€ purchase amount | to the value of 20€ |
| For a 600€ purchase amount | to the value of 30€ |
| etc... | etc... |
When will I receive my loyalty voucher?
Your loyalty voucher is sent to you within approximately 30 days following your last purchase.
It is a unique code sent via email and/or SMS.
How long is my loyalty voucher valid for?
1 year from its date of issue.
How do I use my loyalty voucher?
You can use it on any purchase of a minimum amount of 50€ (excluding shipping costs).
Your loyalty voucher can be used throughout the year, even during sales and promotional periods.
You can use it:
- In the shops: on presentation of the code you have printed out, or on your smartphone
- Online: by selecting it when paying
How can I find out the current status ?
If you have ordered on our website before
You just have to log in to your customer account.
(The account you opened when making your first purchase)
This allows you to access:
- Your purchase history
- Your current loyalty points balance
- The loyalty voucher issued to you (if you have accumulated enough loyalty points)
If you have only made purchases in the shops
Don’t delay in opening your customer account, using the same email address as the one you provided in the shops.
Our system will automatically pick up your profile. This allows you to access:
- Your purchase history
- Your current loyalty points balance
- The loyalty voucher issued to you (if you have accumulated enough loyalty points)
Why are the loyalty points I've accumulated lower than what I have spent?
Each time we issue a loyalty voucher, the loyalty points you have accumulated are deducted from the amount we have used to calculate your loyalty voucher.
For example: You have accumulated 215€ in purchases. You are entitled to a loyalty voucher of 10€ equating to 5% of 200€. Your new loyalty balance is therefore: 215 (the accumulated amount) - 200 (the amount use to calculate your voucher) = 15!
Is there anything else I should know?
Yes!
Loyalty vouchers cannot be accumulated.
Their current value must be used, and they are non-refundable.
Other Bexley discounts
To reward your loyalty, we at Bexley offer several different benefits that are both cumulative and automatically calculated ready for you to use...
1. BULK ORDER DISCOUNTS
You receive discounts when you bulk order or buy various product bundles – for example two pairs of shoes, two pairs of leisure shoes, two pairs of shoe trees, four pairs of socks or three other accessories (brushes, shoe polishes, renovating creams)..... The total discount is automatically calculated and can be seen directly in your shopping basket.
Bexley discounts & price guide
2. FREE SHIPPING FOR ORDERS FOR 99 EUROS OR MORE
Shipping costs are free for purchases for 99 euros or more (excluding postage) for delivery in France, Belgium, Spain and Luxembourg with our carrier.
3. BEXLEY END OF LINE OFFERS
Twice a year, we free up space in our stores and warehouses and we offer exclusively on the Internet special end of line special offers. To ensure that we offer the same level of quality for all our product range, each item is carefully checked and controlled especially for all store items. These items may already have been tried on in our shops. During these clearance sales, stocks disappear at record speeds. Be careful not to miss out on our next series by signing up now for our newsletter.
4. VOLUME DISCOUNTS
In stores or on website:
Purchase at least € 3000 worth of Bexley merchandise (tax included) and receive an additional 3% off on your total order. Volume discount is automatically detailed on the order form.
Purchase at least € 10000 worth of Bexley merchandise (tax included) and receive an additional 5% off on your total order. Volume discount is automatically detailed on the order form.
Available on our logistics plateform located in the Ile de France region:
For any order of 10 000€ and more, an additional discount of 8% will be applied directly in your basket.